Data protection

Privacy Policy

Unless otherwise stated below, providing your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obliged to provide the data. Failure to provide data has no consequences. This only applies if no other indication is made in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Your data may be transferred to third countries outside the EU, especially to Canada and the USA, and processed there. There is an adequacy decision by the EU Commission for Canada. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the Standard Contractual Clauses of the EU Commission.

Contact

Responsible party
Contact us if you wish. The person responsible for data processing is: Arno Luchmann, Goethestr. 7, 06114 Halle Germany, 015110423722, info@elmorio.de

Customer-initiated contact by email
If you initiate business contact with us by email, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to process and respond to your contact request.
If the contact is for the execution of pre-contractual measures (e.g., consultation for purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves the purpose of making contact.
If the contact is for the execution of pre-contractual measures (e.g., consultation for purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in handling and responding to your request. In this case, you have the right to object at any time to the processing of your personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods unless you have consented to further processing and use.

WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). 
The data processing serves to handle and respond to your contact request. For this purpose, we collect and process your mobile phone number stored in WhatsApp, your name if provided, and other data to the extent you have made available. We use a mobile device for the service, in whose address book only data from users who have contacted us via WhatsApp are stored. No personal data is passed on to WhatsApp without your prior consent given to WhatsApp.
Your data is transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and thereby committed to comply with European data protection principles. If the contact is for the execution of pre-contractual measures (e.g., consultation for purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your personal data only to process your inquiry. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.
More information about terms of use and privacy when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Orders      

Your data may be transferred to third countries outside the EU, especially to Canada and the USA, and processed there. There is an adequacy decision by the EU Commission for Canada. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the Standard Contractual Clauses of the EU Commission.

Reviews       Advertising      

Data collection when writing a comment or a review
When commenting/rating an article or a post, we collect your personal data (name, email address, comment text) only to the extent you provide it. The processing serves the purpose of enabling commenting/rating and displaying comments/ratings. 

For the purpose of verifying your review/comment, we also collect the following data: order number, , , .

By submitting the comment/review, you consent to the processing of the data transmitted. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until the revocation. Your personal data will then be deleted.

When publishing your comment/review, only the name you provided will be published.

Use of the email address for sending newsletters
We use your email address to send information and offers via newsletter, provided you have explicitly agreed to this. The data processing serves exclusively the purpose of advertising communication. For this purpose, we process your email address as well as any other data you have voluntarily provided during the registration for our newsletter.
The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Despite removal from the list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Art. 6 para. 1 lit. f GDPR due to our and your legitimate interest in preventing the reuse of your email address for sending our newsletter. You have the right to object at any time to the processing of your personal data concerning you for reasons arising from your particular situation.

Payment service provider      

Use of Pandectes GDPR Compliance
On our website, we use the consent management tool Pandectes GDPR Compliance from Pandectes OÜ (Harju maakond, Kuusalu vald, Pudisoo küla, Männimäe/1 74626, Estonia). This tool allows you to give consent for data processing on the website, especially for setting cookies, and to exercise your right to withdraw consent already given.

The data processing serves the purpose of obtaining and documenting necessary consents for data processing and thus complying with legal obligations. Cookies may be used for this purpose. The following information, among others, may be collected and transmitted to Pandectes: anonymized IP address, date and time of consent, URL from which the consent was sent, anonymous, random, encrypted key, consent status. No transfer of this data to other third parties takes place.

The data processing is carried out to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR.

Further information on terms of use and data protection at Pandectes can be found at: https://pandectes.io/terms-of-service/ as well as at https://pandectes.io/privacy-policy/.

Analysis      Advertising tracking     

Use of Google Analytics 4
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet usage to the website operator. 
The following information, among others, may be collected: IP address, date and time of the page visit, click path, information about the browser you use and the device you use, visited pages, referrer URL (website from which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and all other data Google has about you.

Your IP address is first shortened by us on our own servers. Google therefore only receives pseudonymized data.

Google uses technologies such as cookies, web storage in the browser, and tracking pixels that allow an analysis of your use of the website.The use of cookies or similar technologies is done with your consent based on § 25 Abs. 1 S. 1 TDDDG in conjunction with Art. 6 Abs. 1 lit. a DSGVO.

The processing of your personal data is carried out with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.

We use the advanced implementation of the Consent Mode (Advanced Consent Mode). In this case, user data is transmitted to Google in the form of “pings” even if consent is not given. These pings may include, among other things, the following information: IP address to derive the IP country (the IP address is not logged), date and time of the page visit, URL of the visited pages, user agent, referrer URL (website from which our website was accessed), or information about triggering website events such as a conversion. Based on this information, Google models user data to enable comprehensive usage analysis despite the refusal of consent.

The information generated about your use of this website is usually transmitted to and stored on a Google server in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to comply with European data protection principles. Both Google and US government authorities have access to your data.

More information about terms of use and privacy can be found at https://policies.google.com/technologies/partner-sites and at https://policies.google.com/privacy?hl=de&gl=de.

Use of Shopify statistics
We use the statistics and analysis functions of Shopify International Ltd. (Victoria Buildings) on our website, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") within the scope of data processing on behalf. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and provided in reports, analyses, and statistics. Among other things, the following device information is collected and processed: information about the web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate the website, information about visited web pages or products, the referrer URL (the website from which you accessed our website), and information about how you interact with the website are also collected. Technologies such as cookies, web beacons, tags, and pixels (electronic files to capture information about how you navigate the website) are used for this purpose.
Your data may be transferred to third countries outside the EU, especially to Canada and the USA, and processed there. There is an adequacy decision by the EU Commission for Canada. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the Standard Contractual Clauses of the EU Commission.
The use of cookies or comparable technologies is based on your consent according to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
You can find more information about data protection at Shopify at https://www.shopify.com/de/legal/datenschutz, information about the data processing agreement at https://www.shopify.com/de/legal/dpa, and information about the cookies used at https://www.shopify.com/de/legal/cookies.

Use of social plug-ins
We use social network plug-ins on our website. The integration of social plug-ins and the data processing involved serve the purpose of optimizing advertising for our products.
When integrating social plug-ins, a connection is established between your computer and the servers of the social network providers, and the plug-in is displayed on the page by notifying your browser, provided you have explicitly consented. Both your IP address and the information about which of our pages you visited are transmitted to the provider servers. This applies regardless of whether you are registered or logged in to the social network. Transmission also occurs for users who are not registered or logged in. If you are simultaneously connected to one or more of your social network accounts, the collected information can also be assigned to your corresponding profiles. When using the plug-in functions (e.g., by clicking the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or comparable technologies is based on your consent according to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
The social networks listed below are integrated on our website via social plug-ins. More information about the scope and purpose of data collection and use, as well as your related rights and options to protect your privacy, can be found in the linked privacy policies of the providers.

Facebook of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
Meta Platforms Ireland and we are jointly responsible for the collection of your data and its transmission to Facebook when the service is integrated. This is based on an agreement between us and Meta Platforms Ireland regarding the joint processing of personal data, which defines the respective responsibilities. The agreement is available at https://www.facebook.com/legal/controller_addendum. According to this, we are particularly responsible for fulfilling the information obligations under Articles 13 and 14 GDPR, for complying with the security requirements of Article 32 GDPR regarding the correct technical implementation and configuration of the service, and for fulfilling the obligations under Articles 33 and 34 GDPR insofar as a personal data breach concerns our obligations under the joint processing agreement. Meta Platforms Ireland is responsible for enabling data subject rights under Articles 15 to 20 GDPR, complying with the security requirements of Article 32 GDPR regarding the security of the service, and fulfilling the obligations under Articles 33 and 34 GDPR insofar as a personal data breach concerns Meta Platforms Ireland's obligations under the joint processing agreement.
Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has been certified under the TADPF and has committed to complying with European data protection principles.
More information about the collection and use of data by Facebook, your related rights, and options to protect your privacy can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Pinterest of Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)
https://policy.pinterest.com/de/privacy-policy
Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Pinterest is not certified under the TADPF.

Use of Google reCAPTCHA 

Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. 
This serves the purpose of distinguishing input by a human or by automated, machine processing. In the background, Google collects and analyzes usage data, which is used by Invisible reCaptcha to differentiate regular users from bots. For this purpose, your input is transmitted to Google and further processed there. Additionally, the IP address and, if applicable, other data required by Google for the Invisible reCAPTCHA service are transmitted to Google.
This data is processed by Google within the European Union and, if applicable, also transmitted to servers of Google LLC in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thereby committed to comply with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with § 25 Abs. 1 S. 1 TDDDG in conjunction with Art. 6 Abs. 1 lit. a DSGVO. The processing of your personal data is based on your consent in accordance with Art. 6 Abs. 1 lit. a DSGVO. You can revoke your consent at any time, without affecting the lawfulness of the processing based on the consent until the revocation.
Further information on Google reC

Use of YouTube
We use the function to embed YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The “Enhanced Privacy Mode” option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video are information transmitted to YouTube and stored there. Your data may be transferred to the USA if necessary. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has been certified under the TADPF and has committed to complying with European data protection principles.
The use of cookies or comparable technologies is based on your consent according to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
More information about the collection and use of data by YouTube and Google, your related rights, and options to protect your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.

Use of Vimeo
We use plug-ins from Vimeo Inc. (555 West 18th Street New York, New York 10011, USA; “Vimeo”) on our website to embed videos from the “Vimeo” portal.
When you visit pages on our website that contain such a plug-in, a connection is established to Vimeo's servers, and the plug-in is displayed on the page by notifying your browser. This transmits both your IP address and the information about which of our pages you visited to Vimeo's servers.
If you are logged in to Vimeo, Vimeo assigns this information to your personal user account. When using the plug-in functions (e.g., by starting a video by pressing the corresponding button), this information is also assigned to your Vimeo account.
Your data may be transferred to the USA if necessary. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Vimeo has been certified under the TADPF and has committed to complying with European data protection principles. 
The use of cookies or comparable technologies is based on your consent according to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
Further information on the purpose and scope of the collection as well as on the further use and processing of the data by Vimeo and on your related rights and options to protect your privacy can be found in Vimeo’s privacy policy: https://vimeo.com/privacy

Embedding of the Händlerbund member logo
Our website includes the Händlerbund member logo (Händlerbund e.V., Kohlgartenstraße 11 - 13, 04315 Leipzig). When you access our website, information is automatically sent to the server of Händlerbund e.V. by the browser used on your device. This information is temporarily stored in a so-called server log file for 7 days. The following information is collected without your intervention and stored until automatic deletion:

• IP address of the requesting computer,
• date and time of access,
• name and URL of the retrieved file,
• website from which the access is made (referrer URL),
• browser used and, if applicable, the operating system of your computer as well as the name of your access provider. 

The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must remain stored for the duration of the session. Storage in log files takes place to ensure the functionality of the website. In addition, the data serve to optimize the website and to ensure the security of the information technology systems. These data are not stored together with other personal data. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
The data processing serves the purpose of uniform display of fonts on our website. To load the fonts, a connection to Google servers is established when the page is accessed. Cookies may be used in this process. Among other things, your IP address and information about the browser you use are processed and transmitted to Google. These data are not linked to your Google account.
Your data may be transferred to the USA if necessary. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thereby committed to comply with European data protection principles.
The use of cookies or comparable technologies is based on your consent according to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
Further information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ as well as at https://developers.google.com/fonts/faq.

Data subject rights and storage duration

Duration of storage
After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then stored in consideration of legal retention periods, especially tax and commercial law retention periods, and then deleted after the expiration of these periods, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: right to access, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 f GDPR, as well as to processing for the purpose of direct marketing.

Right to complain to the supervisory authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can file a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:

State Commissioner for Data Protection Saxony-Anhalt
Leiterstraße 9
39104 Magdeburg
Tel.: +49 391 818030
Fax: +49 391 8180333
Email: poststelle@lfd.sachsen-anhalt.de

Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
After an objection has been made, the processing of the affected data will be stopped unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

last updated: 22.10.2024