To find the right size for your dog, you can use our Size Chart and the harness size calculator on the product page. You can find both directly on the respective product page under the "Add to Cart" button. There are also examples to help you compare sizes. If you need further assistance, just send us an email at info@elmorio.de. We are happy to help!

A Sighthound Harness should fit snugly on the body. Ideally, it lies behind the widest part of the ribcage, as this way, when properly adjusted, it does not slide forward over the ribcage.

When choosing the right size and with proper adjustment, the Harness sits behind the rib cage. This makes it nearly impossible for the dog to free itself. For additional safety, we recommend our Safety Harness.

Yes, that Harness fits all sighthounds and sighthound-like breeds. If your dog's body structure resembles that of a sighthound, then our Harness could fit very well.

If your dog falls between two sizes for chest or back measurements, in most cases, a larger size is the better choice. If you're unsure, feel free to contact us.

The Harness has a large customizable range. Check out our super easy video tutorial.

If the Harness sits behind the widest part of the chest, fits well on the body, and your dog fills the Harness, then it is positioned correctly.

Make sure to watch the video 1 minute until the end in our video tutorial. There we show and explain how you can adjust the Harness tighter or looser. Especially at the end, you will see that the Harness can be adjusted even more than you thought. Don't finish the video early! Many customers found the videos extremely helpful and realized that the Harness was more adjustable than initially thought. Be sure to try it out!
Click here for the video tutorial!

Here you get a simple overview of the special features and differences of the various variants: Overview of Differences in Harnesses

Yes, the Harness is completely padded, even the buckle, providing the highest wearing comfort.

Here you will find our Care Instructions.

It is important to clean the Harness regularly, especially after playing outdoors. Simply rinse with clear water to remove dirt. For a more thorough cleaning, we recommend hand washing in a basin with some soap or detergent. Be sure to avoid the washing machine and fabric softeners to protect the material and the buckles.

To find the right size for your dog, you can use our Size Chart and the size calculator on the product page. You can find both directly on the respective product page under the "Add to Cart" button. If you need individual assistance, just send us an email at info@elmorio.de. We are happy to help!

On each product page of the respective sweater, we have a tab that you can click. There, we will show you how to properly put on or take off each sweater in just a few seconds.

Yes, the sweater fits all greyhounds and greyhound-like breeds. If your dog's body structure is similar to that of a greyhound, then our clothing could fit very well.

If your dog is between two sizes, in most cases, a larger size is the better choice. If you're unsure, feel free to contact us directly before placing your order.

The sweater should not be too long and too loose.

Yes, our Greyhound Overall Nuuk can be individually adjusted with the clever elastic band in the waist area.

All sweaters with the addition Mini are specifically designed for Italian Greyhounds or Whippet puppies. The term Mini includes sizes 1, 2, and 3.

Our clothing is made from a cozy soft cotton fabric that is finely and tightly woven on the outside and brushed on the inside for a feather-soft and warm wearing experience.

The Winnipeg is suitable for fresh transitional temperatures between 0°C and 12°C.
The Aspen excels in cool temperatures from -5°C to 5°C.
The Nuuk is unbeatable in icy sub-zero temperatures.

The material is not water-repellent, but very water-resistant. This means that the material is very thick. Based on experience, even after 10 minutes of heavy rain, moisture has not yet penetrated to the body.
However, the sweaters are not a raincoat made of waterproof material.

Our clothing is made from a cotton blend of 80% natural cotton and 20% polyester for warmth retention and functionality.

Prefer hand washing or a gentle wash cycle at 30 degrees. Avoid strong spinning, as it can stress the fiber structure.
Do not use fabric softener or a dryer. Ideally, dry the sweater lying flat.

Yes, we offer free shipping within Germany for orders over €75.
For shipping abroad, you can find the terms here.

Here you can find our delivery times for all countries.
You will automatically receive a tracking number after your order is processed, so you can track your order. You can find the tracking number in the email with the shipping confirmation.

We ship all orders with DHL/Deutsche Post.

The delivery time is usually a quick 1 to 3 business days.

Your order will be processed and shipped immediately upon receipt of the order, unless otherwise specified, for example, due to company holidays.

Yes, we ship directly from Germany. Every product has passed through our hands and is lovingly packaged and sent to you.

Yes, at checkout when paying, you have the option to provide a different shipping address than the billing address.

Yes, within Germany you can have your package delivered to a DHL Packstation. It is important that you provide your postal number and the Packstation number in the delivery address during checkout.

With the tracking feature, you have the option to choose delivery options for your DHL package if you are not at home at the time of delivery.

Yes, with the tracking feature, you have the option to adjust the delivery date for your DHL package.

If you notice that the delivery address is incorrect after placing your order, please contact us immediately and we can adjust it before shipping to ensure the fastest and smoothest delivery possible.

Don't worry. Ordering from elmorio® is always comfortable. Often, problems can be easily resolved, as it may just be a delivery delay.
Otherwise, we will contact DHL directly so that your order reaches its destination as quickly as possible. We won't let you down.

The delivery time is usually 3 to 5 business days but can, in rare cases, take longer.

Yes, customs duties or other fees of the respective country may apply when shipping to non-EU countries, which are not included in our purchase price or shipping costs.

We can gladly exchange the product for a different size or color within the return period. The only important thing is that the item is unworn (trying it on is of course okay) and undamaged (no signs of use, scratches, etc.).

Just contact us directly. You will receive the new item in the correct version with free shipping, of course.

Pro Tip: Very often, suitable items are returned even though it was just a matter of the correct setting of the product. Let us help you first. You have nothing to lose, as we can still exchange the item for you.
Just send us a picture of the fitting! With a quick look, we can give you an assessment and have already saved numerous customers from making a mistake.

It's best to send a message directly with the picture to info@elmorio.de

You have the option to return your order or part of it within the deadline. The only important thing is that the returned item is unworn (trying it on is of course okay) and undamaged (no signs of use, scratches, etc.).

Just contact us directly to meet the deadline.

Pro Tip: Very often, suitable items are returned even though it was just a matter of the correct setting of the product. Let us help you first. You have nothing to lose, as you can still return the item or we can conveniently exchange the product for you.
Just send us a picture of the fitting! With a quick look, we can give you an assessment and have already saved numerous customers from making a mistake.

Best to send a message directly with a picture to info@elmorio.de

Yes, that is possible as long as the returned item meets the return conditions.

However, if you need assistance with finding the right size beforehand, please contact us directly for personalized advice. We are always happy to help you.

The withdrawal period in which you can inform us about your return or exchange is 14 days from the delivery of your order.

We can process or cancel your order as long as it has not been submitted yet. Please check the details of your order and contact us immediately if you want to make changes or cancel the order.

Use our contact form or write us directly an email at info@elmorio.de.

Upon receipt of your return, it will be checked to see if the item meets the return conditions. Subsequently, the refund or exchange will be processed immediately.
Exceptions during processing are only displayed operational holidays in the shop.

The refund will always be made to the same payment method you selected when placing the order.